Mandalay Inn
Best backpacker option in Siem Reap
What we say: 
We stayed at Mandalay Inn during our last visit, and throughout our trips through competing hotels were constantly reminded of the incredible bargain we were getting. The sign out front reads Looks expensive but not and they're not kidding: Mandalay Inn offers spectacular backpacker value. It's close to the road and a three-minute walk to the Old Market, but shrouded behind trees which keep everything nice and quiet. The rooms are spacious and brand new — fitted out with cable TV, minibars and hot water showers. Air-con and fan rooms are identical — the price just changes depending on whether they enable the air-con. Set on quite a busy road, you'd be well advised to go for a room towards the rear of the building if you want a solid night's sleep. Other facilities include free WiFi, which can now be used in every room, and a simple but efficient rooftop gym. The Burmese owners speak great English and are incredibly helpful with booking trips and providing advice. The staff are fantastic too. Try some of the Burmese dishes on offer. This is easily the best value backpacker option we saw in Siem Reap. If full, a couple of similar operations are nearby, including Popular Guesthouse, which is grungier but cheaper, and Millennium Guesthouse. Our only complaint was that they didn't have bicycles to rent (but you can get them for $2 a day at Popular across the street) and breakfast wasn't included. Recommended.
Check rates around Siem Reap best price guarantee!Contact details:
Psar Kruong St, Siem Reap. T: (092) 865 356, (011) 402 161, (063) 761 662 F: (063) 761 163Visit website
What we were quoted
| Type of room | Low season | High season | Notes |
|---|---|---|---|
| Dbl fan private b'room | 8 USD | 9 USD | |
| Dbl air-con private b'room | 15 USD | 17 USD | |
| Sgl fan private b'room | 6 USD | 7 USD | |
| Family room | 12 USD | 15 USD | Fan cooled. Add $5 for air-con |
| Sgl air-con private b'room | 13 USD | 15 USD |
Added to Travelfish on: 4th August, 2004
Last visited or updated on: 23rd July, 2010
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Read Mandalay Inn reviews
Rated 4.5 out of 5
Based on 32 ratings and 32 reviews
Such a delight
The staff here is reason alone to stay. They are extremely courteous and will go out of their way to help with whatever you need help with. We paid $9 / night for a fan room with two large twin beds and an ensuite bathroom (cold water). It's located right near the main square of town, so really close to the markets, Pub Alley, etc. There are two computers to use and an attached restaurant with Burmese food. The tealeaf salad is superb!!!
Mandalay Inn reviewed by vermillion25 (Total reviews: 11) on
Excellent place - but get the right building!
I had made a reservation one day earlier so I had a tuk-tuk pick me up at the pier. Arriving at the place I was expecting a great deal since I had read all the review here, but was a bit disappointed when I saw my room. It was in the older building to the left, the very last room on the ground floor - 1002 maybe? It had a window that faced the cleaning room, so I had a view of a wall, some mops and saw people coming and going. Pretty humid, small, very high ceiling and full of mosquitos. I asked to change to another room and next day they had a place in the newer building. What a change! This is a totally different place. It was super clean, new, had a big window, mini fridge and nice sunlight and fresh air. All the staff is really friendly - specially the girls - and the breakfast is quite good too. Mandalay is really a finding if you get the good rooms, be sure to ask. I ended up staying a total of 8 nights and payed 7usd for a single room. Also this is a good place to meet people and actually where i met the love of my life, so thumbs up for romance. Plus they have free internet.
Mandalay Inn reviewed by deniseinasia (Total reviews: 14) on
Great little hotel
I think Travelfish got it exactly right. Stayed here 6 nights, had made reservation by telephone. Paid $7 for a single fan, refrig, cable tv, WiFi and hot water. Very tough to beat the value. The staff is friendly, the rooms immaculate. Nice little restaurant on the first floor. Location is great, short walk to many nice restaurants and the downtown bar scene. If they are booked, there are some other great value hotels just down the street, but Mandalay Inn would be my first choice. Highly recommended.
Mandalay Inn reviewed by gvan (Total reviews: 29) on
Lovely
Booked online, had to email back to confirm. $7/night for a single fan room. They picked me up at the airport which was very helpful. The room was nice, the staff was friendly, and they booked a few things for me (like going to see an Apsara dance performance), but with no pressure. The internet was free, and there was a water cooler so I could fill up water bottles for free. Highly recommended!
Mandalay Inn reviewed by eb (Total reviews: 5) on
Online reservation problems
As mentioned in other reviews using the Mandalay Inn's own website to make a booking is very risky. They seem to want this process: you make what you think is a reservation. They reply saying yes we have a room and ask you reply back. So you reply their reply. Then apparently they reply again confirming your booking. But you don't know this and when you arrive you have no room. I never received their claimed last reply and it seems others didn't either. So, I do not recommend making an online booking at all. I think that if someone else turns up before you they give your room away. Thankfully there are many guesthouses in the immediate area that are just as good. Also some bargaining is needed to get a better price at some guesthouses. PS: Disregard my rating as I never stayed at the Mandalay Inn.
Mandalay Inn reviewed by 5acrefarmer (Total reviews: 3) on
Online reservation troubles
I cannot rate Mandalay Inn because I never stayed there. I filled out the form on their website and received a reply saying they had the room I requested available. Their email asked that I reply and confirm which I did. When I turned up (during the busy season and in the evening) they were full and did not hold my room. They claimed to have sent me yet another email to confirm my confirmation or some such stupidness but they did not. How many emails over several days does it take? Maybe a good place to stay but not to book online. Several good places very near by.
Mandalay Inn reviewed by 5acrefarmer (Total reviews: 3) on
decent, but there are better options
When I arrived, they didn't have a room reserved for me, even though I had received an email confirming my reservation. Wasn't a problem since I arrived early in the day during low season--it would have been a much greater problem if I'd arrived late during high season. Rooms are tiny, but clean and well-maintained. Rooftop gym was locked up the entire time I was there; was never able to use it. It's a decent place to stay, but not the best value. Bigger rooms and better locations can be had for the same price.
Mandalay Inn reviewed by shooter (Total reviews: 5) on
Perfect
Spent 3 nights here and it was an oasis in busy siem reap. Perfectly located and amazingly quiet plus the staff where amazing. We felt like VIP guests at this place. Even though we where only paying $16.00 per night. Breakfast not included. Was great to be able to come back from a busy day to such a relaxed atmosphere. No trying to sell you tours all though they did help when asked and also suggested a place to stay in phnom penh. All in all a great place
Mandalay Inn reviewed by hamilove (Total reviews: 4) on
recommended
this guesthouses has the nicest staff that we have met in our travels so far. I had to get stitches in Laos and I came straight here and they could not do enough for me. The room is small but plenty size for 2 people there is a good shower in there also. You are only about 5 mins from the night market where you can get dinner for about $1.50.They will organise anything for you but they do not push it on you. would defiantly recommend to anyone planning to stay in siam reap, however do book ahead as it was often booked out when we were there, if you book they will also collect you from the airport/bus station
Mandalay Inn reviewed by sands1000 (Total reviews: 2) on
Would absolutely recommend!
Thanks Travelfish reviewers! We stayed here for 4 nights, and couldn't recommend these guys highly enough. Warm, lovely, genuine people, fanastic service (and awesome noodle soup in the restaurant!!) For $10 a night this is great value. Bit of a weird shower-over-toilet set up, for for this price I'm not complaining! They also book guides and tuk-tuks for temple visits, and the guide they arranged for us (Mr Ho) was absolutely phenomenal. Great location, lovely staff, loved it!
Mandalay Inn reviewed by bretandgerri (Total reviews: 8) on
Looks expensive but not!
Stayed here after its great review on Travelfish, and was not disappointed. We stayed for 3 nights in a fan double room for $10 a night. The staff were sooo friendly (always to me... not so to my boyfriend) they were happy to book everything from a tuk tuk to the Angkor area ($10 for the day! very reasonable) aswell as our bus back to Phnom Penh. The room itself was clean and kind of basic - but you can get wi-fi in the room (aswell as in the lobby) has a TV and own bathroom so all we needed! The location of Mandalay Inn is very good - about a 5 minute walk to the main restaurant area. I would highly recommend this place to anyone staying in Siem Reap.
Mandalay Inn reviewed by AnnaFahey (Total reviews: 4) on
Highly recommanded, so glad we booked this hotel
This place was really outstanding. Great value (10$ for a double room with fan, daily maid service) Staff was absolutely wonderful, always smiling and polite, and they can help you arrange anything you want, at very reasonnable prices. We arrived after a very tiring journey from BKK. They welcomed us with a glass of water, map of the area, etc, without pushing you to book anything. Excellent value, I would highly recommand this place to anyone
Mandalay Inn reviewed by marie79 (Total reviews: 2) on
Absolutely wonderful
Just stay here. Friendly staff, beautiful house where everything is made in wood. Clean sweet smelling rooms, proximity to everything, quiet, PERFECT!
Mandalay Inn reviewed by sinstone (Total reviews: 2) on
Highly recommended
The staff at the Mandalay are lovely and very helpful. They helped us book our tuk tuk driver and guide to the temples, who were both excellent (Tuk tuk driver cost US $10 per day and the English speaking guide was US $25). The rooms themselves are clean with air con, cable TV and fridge. Our double cost US $18 a night which is great value. The property is a very easy walk to the Night Market, Old Market and Pub Street. There is also a laundry next door which is run by a very lovely family.
Mandalay Inn reviewed by alicesam82 (Total reviews: 3) on
Really good
we were in the Mandalay Inn for 4 days and it was a really nice staying experiences. the rooms are clean, and even we did not demand, the staff will clean the room everyday. it located a little bit far from pub street or, central, but, very quiet at night. the only one fault is that the road outside the GH is still under construction. in all, it was a very good staying and will recommanded to everyone else!
Mandalay Inn reviewed by wanwanltd (Total reviews: 1) on
Great Value, Fantastic Staff
This place was one of our favourites in SE Asia. The staff are friendly and helpful and the rooms clean and cool. Our room was $10 a night for a fan room with hot water, TV and two beds. Free internet is available and there is also a tour agent if required. I was extremely happy with the service provided at Manadalay and would recommend to all.
Mandalay Inn reviewed by Joshq (Total reviews: 3) on
Great value, great staff
Great location: 5 mins amble to Old Market and 10 mins to Pub St. Room small, little space to walk or put luggage, but clean and quiet. Many tv channels, incl from China and Thailand besides the usual international ones but tv was tiny. Convenient travel arrangements. Pick-up from the airport made arrival easy. (Need booking for 3-day stay). Arranged tuk-tuk for Angkor visits. Prices clearly shown on Tour Desk. Arranged bus to Phnom Penh and pickup - all no problem. Multiple wifi networks made connecting to the web both easy and fast.
Mandalay Inn reviewed by mickaelchia (Total reviews: 1) on
Just great! :D
Friendly staff, clean and pleasant rooms, nice common areas that felt 'spensive, wifi and a fridge - sold! We loved this GH. The final night we stayed, the power in all of Siem Reap went out - and they didn't charge us a penny for the room! Great experience - recommended highly.
Mandalay Inn reviewed by jessieo (Total reviews: 4) on
Amazing value & great staff
We had a great stay at the Mandalay. What do you expect for US$18/night for a double with air-con? It exceeded our expectations. Free water refills from a cooler was a great perk and good for the environment (no little plastic bottles). Close to action in Siem Reap but not in the midst of the chaos. The tuk-tuk driver they arranged for us was excellent and it was a fair price -- no hassles. The staff was helpful and friendly. The room was basic but clean, and given that we spent most of the day at the temples, (or at a cafe) it was more than sufficient for us. Best backpacker value? I'll agree!!!
Mandalay Inn reviewed by amazon_blonde (Total reviews: 9) on
Have recommended it to everyone!
My husband and I stayed here for a week even though we only went to see the temples for 2 days. We paid $10 a night for a double with fan (most accurate pricing is on their website). These people treated us so well that we never wanted to leave. Exceptional customer service, long serving staff with excellent English. Even the hotel owner's small children speak English fairly well. They never push people to book anything and are happy to dole out all the info you need. They don't treat you like an ATM and have excellent set prices for tours and transport to the temples. It's hassle free and can be arranged on arrival. Don't stay anywhere else.
Mandalay Inn reviewed by jenstew55 (Total reviews: 13) on
Clean and friendly
Very nice place to stay in Siem Reap. Nice very clean double bed with fan for US$10 friendly staff who fixes everything for you. Free internet. Pick up at bus/boat/airport if you stay more than two nights :) Will absolutely stay here again :)
Mandalay Inn reviewed by trineeugenia (Total reviews: 22) on
A Fabulous Hotel
Thank you Travelfish for the recommendation. I would recommend the Mandalay Inn to anyone wanting a friendly, convenient and spotless hotel.
Mandalay Inn reviewed by antaeuscass (Total reviews: 2) on
The best...
Mandalay Inn is exactly as advertised... clean, reasonable, great value, great location, great staff, honest, secure, no BS, no commissions for hiring tuk-tuks or cars. The owner is from Myanmar hence the name.
Mandalay Inn reviewed by cbandbj (Total reviews: 5) on
Good guesthouse
A good guesthouse for the money (I got the Dbl AC room with cable for $15 a night). Clean room and bathroom. Staff if friendly and does what they can to make you stay enjoyable. Food isn't that good (but there is a million places to eat near by). I would definitely stay there again.
Mandalay Inn reviewed by velz2 (Total reviews: 8) on
Convenient, Clean, & Friendly
Mandalay Inn was great! My girlfriends and I loved the people here, they were very nice and accomodating. There was a community computer in the lobby that was free for everyone to use. The room was very clean and so was the bathroom. There were two places across the street from the guesthouse that offered laundry service- drop off in the morning and pick up in the afternoon. 5 min. walking to Pub street and the markets!
Mandalay Inn reviewed by sputnik0 (Total reviews: 2) on
A great traveller's pitstop
Stayed there in March and the owners and staff were incredibly helpful and lovely. The rooms are cleaned every day, the entire place is spotless. Food there is absolutely amazing, Burmese and Cambodian. While this place isn't a romantic place to take your sweetheart, it's great for families, travellers of all ages and gender and for groups as well. All in all, for the service, cleanliness, comfort, location and price, this place is a great value. Have recommended this to other travellers ever since leaving Siem Reap.
Mandalay Inn reviewed by codexgirl (Total reviews: 2) on
Very good
Moved from Mom's after checking it out. Stayed an extra three days to enjoy the food and fellow travellers.
Mandalay Inn reviewed by colbycoombs (Total reviews: 2) on
Great place
They never answer my mail so we show up at the front desk : Very good place , very clean , staff very friendly. Probably the best deal in town , 2 minutes from the old market. we had a double room fan with private bathroom for 7 usd
Mandalay Inn reviewed by daiquiritoo (Total reviews: 4) on
VERY BAD BOOKING SYSTEM
I booked on-line and received email saying ''Thank you for your reservation, please confirm.'' Why do I need to confirm a reservation ? Because after confirming, two hours later I received an email saying ''We are full.''
Mandalay Inn reviewed by topcat (Total reviews: 2) on
Garden Village > if full
I haven t been in this one but there is a really good alternative in case this one would be full. The name is GARDEN VILLAGE. Is a great backers place. for 5 USD I had a huge and very pleasent room. Internet is free. I have been surprised on how well organized they are. Really a great place to meet other backpackers. Avoid the tuk tuk rides proposed by the guesthouse to trhe temples (more expensive). The tuna salad and the mashed potatoes are amazing too.
Mandalay Inn reviewed by pierre55 (Total reviews: 9) on
Best in Siem Reap!
Especially if you don't need air-con, Mandalay Inn is really fantastic value. In any case it's a great place to stay, one of the best guesthouses I've been to. The entire building and the rooms themselves are very nice and clean and the staff extremely helpful. The food at the restaurant is delicious and affordable too. And yes, there is a gym up on the roof. Definitely recommended!
Mandalay Inn reviewed by Lother (Total reviews: 36) on
Mandalay Villa Update
The owner Muang-Muang is a very nice and helpful fellow from Burma, hence the name Mandalay. He will arrange anything you need at very reasonable prices. Do you need pickup at the airport, Poipet, a taxi to Phnom Pehn or what? A tuk-tuk for the day? All is do-able and at very fair rates. Great location... close to old market and pub street. Very clean and secure.
Mandalay Inn reviewed by cbandbj (Total reviews: 5) on