PP Princess and Charlie Beach Resort

Read PP Princess and Charlie Beach Resort reviews

Rated 3 out of 5

Based on 2 ratings and 2 reviews

• If you value your sanity-Avoid!!

  We booked in here for 1 night straight from the pier on arrival in Phi Phi as the pictures looked pretty good and we were assured following it's re-build/ re-furbishment post tsunami it was a high quality plave to stay. we paid 1600THB for an aircon room which we were assured had every facility we might need. True the room had A/C a TV and Mini bar but these things had simply been put into a room which had holes in the plasterboard wall, heavily stained carpets and a tiny wet room where the grouting on the tiles had certainly never been refurbished. As it was only for one night, and accepting Phi Phi is very expensive by Thai standards we decided to stay. The next morning we checked out and headed to another hotel. Unfortunately soon after checking in here i realised i had left my mobile phone back in the Princess . We headed back down and explained this to reception who in turn contacted housekeeping. Of course they said nothing had been handed in and now there was a new guest in the room. Initially the receptionist tried to imply I had lost it the previous night. Saying they get many tourists who get drunk and do stupid things. As i am in my mid 30's and travelling wwith my wife i pointed out we were not stupid young teens drinking vodka buckets. Also as i use it as an alarm clock every day whilst travelling I had it that morning in the room as it had woken us up. She then went on to say it was probably the new guest in the room who had taken it then and there was no more she could do. Of course i challenged this saying if the room had been properly serviced and the sheets changed then it would be noticed quite obviously by the housekeeping. During all this the guy whom they said had cleaned the room had sloped off. i asked where he had gone and they said he had gone to the shop and would be back in 5 minutes. i requested they do a thourough search of the room next morning to establish if it had indeed fallen down the back of the bed, though I had my doubts as calling it gave a message stating it was unavailable (the sim card had clearly been removed). They asked me to wait until he returned which I duly did. After 20 minutes I asked again where he was and they told me he had gone home for the day and would be back in the morning. i couldn't believe they would let him just head off if they were indeed concerned about returning my property. They basically just shrugged their shoulders and said it was not their problem. If I wanted to i could come back next morning. Of course I did so and another receptionist took me to a room where the same housekeeper was cleaaning another room. i pointed out to him where i had left the phone and again requested they pull out the bed in my old room when servicing it that day, they agreed they would but that i would have to return that evening to see if anything had turned up. Later that evening I returned and asked at reception if they had my phone. they explained they would have to call the housekeeper to see if he had it as it had nothing to do with reception, it was a housekeeping problem! Eventually the houskeeper came back and they asked him if he had seen it, he again said no. When I asked if he had pulled out the bed as i described he acted as if he had never even seen me before, it was only when I pressed the issue he admitted i had requested this but that he had not had time and would do it when the new guests checked out. Coincidentally the new guests happened by reception andd the receptionist pointed them out, a Spanish couple who were very surprised to be drawn into all this and not too impressed by the accusations from reception. i assured them i did not suspect them and they headed off. When I pointed out this had clearly been stolen and the sim card removed the receptionist basically said there was nothing she could do as they have lots of staff, some good and some bad, but how could they know if they were honest or not? Thouroughly frustrated I left knowing there is little I can do other than warn you to avoid staying here if you value your possessions and your sense of sanity.

  • Cleanliness
  • Facilities
  • Location
  • Romance
  • Rooms
  • Service
  • Value
  • Vibe

  PP Princess and Charlie Beach Resort reviewed by funmonkeys (Total reviews: 1) on 4th February, 2010
  Rated 2 out of 5. after a stay here in 1/2010

• No complaints

  We stayed at PP Charlies in May 2006 and it has reopened - sort of. The staff quarters that is set back 100 metres from the beach remained intact, so they have refurbished it for tourists to stay in. It's pretty basic, but for the price I would definitely recommend it. We paid 400B per night for a room with a fan and private bathroom. The rooms upstairs all have air-con and are around 900baht. They also clean the rooms everyday. I asked at around 10 different places and PP Charlies was by far the cheapest. Although it is set back from the beach there is now nothing in front of it so you have a sea view and you are 20 seconds walk away from what is still a beautiful beach. We stayed about a week and had no complaints.

  PP Princess and Charlie Beach Resort reviewed by TimJBart (Total reviews: 4) on 31st May, 2006
  Rated 4 out of 5. after a stay here in 5/2006