Thien Nga Hotel

Lovely room, not the bed staff - 27th March, 2009
We moved to this hotel from the Hai Au (who had a tour group coming in and was full) and stayed for three nights. The location was good, the pool was nice and the room was very nice (a the back, quiet, lovely view) but the staff was not very helpful. While they claim to have wi-fi, there signal isn't strong enough to actually work anywhere other than just next to the router. When I tried to stay in the lobby to make a skype call at night, one of the staff people yelled at me to go upstairs...not the most welcoming bunch. If you are going to Hoi An, it's not a bad place to stay but we'd recommend the Hai Au Hotel at 576 Cua Dai Street.

Thien Nga Hotel reviewed by sasandtim on 27th March, 2009, rated 4 out of 5.
Stayed here 3/2009
This is a Travelfish recommended reviewer
Total reviews submitted: 15.
sasandtim also reviewed: Beach Road, Cat Cat View Hotel, Drop In Club Resort and Spa, Eight Rooms, Golden Temple Villa, Happy House, Holiday View Hotel, Mali Namphu, Mixay Guesthouse, Na Inn, Okay Guest House, Phonepaseuth Guesthouse, Ploy River Kwai, Thanh Thuy's Guest House.

Pass on Long Life - 20th January, 2010
While the staff truly is sweet and helpful, it doesn't make up for janky rooms. Door handle falling off, moldy walls by the A/C unit, super noisy minibar fridge that wasn't cold, no t.p. (however not uncommon in VN) and no trash bin. The theme? Long Life Hotels need to get the basics straight before going for all the ''extras'' like beautifully folded towels, flowers on the bed spa bathtubs, free combs and toothbrushes etc. There are better options right around the area for the same price. When I checked out of the hotel and told them very kindly that I didn't care for the room, they gave me a wallet as a gift. huh??. Never had that happen before :/ Hoi An is quite cool and worth a stop for sure.

Thien Nga Hotel reviewed by hmkasun on 20th January, 2010, rated 2 out of 5.
Stayed here 1/2010
Total reviews submitted: 2.
hmkasun also reviewed: Vinh Hung 2 Hotel.

unsatisfying experience - 3rd January, 2010
Friendly voice over the phone upon booking; velvet gloves were gone upon arriving. Bathroom walls mouldy. Great view from balcony in the back yes, but noisy with hundreds of frogs singing away for lightsleepers. Woke up during the night from bedbugs. Ants all over the floor. When discussed the problem with staff and asked for another room. They said sorry can't help you and showed us the door. No, I didn't have a bad attitude. I've been living in Asia for 7 years, I know about the ''face'' policies. Anyway, location is a little far from ''action'', although close to the incredible Cafe 43 restaurant. For 30U$, there are other options. We moved into the An Huy hotel after one night for 28 bucks. Great helpful staff, nice rooms, although some without proper window, alittle on the humid side, but charming. Much better location. Don't rent room 104; try to go for the 2nd floor. Book well in advance.

Thien Nga Hotel reviewed by misterno on 3rd January, 2010, rated 2 out of 5.
Stayed here 12/2009
Total reviews submitted: 5.
misterno also reviewed: Anhuy Hotel, Canh Tien, Classic Street Hotel Pho Co Hotel, Tung Trang Hotel.