Nov 28 2011

Be careful with your ATM card in Cambodia

Published by at 8:16 pm under Health & safety

Although the only real worry a tourist has when they come to Cambodia is which island to visit, you should also be concerned about the safety of your ATM card.

Money talks... but don't let it tell anyone your secret pin code!

Recently there have been several reports of ATM fraud in Phnom Penh and Siem Reap. The people who make up names for this sort of thing call it “skimming” — it’s when fraudsters fit an unauthorised device over the card slot on an ATM machine that makes a copy of your card when you insert it. Cameras, sometimes hidden in pamphlet holders, record your pin number as you type it in. It’s all very high-tech, in fact almost too much so to believe that it’s happening in Cambodia, but the American Embassy released a warning a few days ago confirming it.

Others in town have reported ATM machines eating their cards and being unable to immediately get them back — whether this is an attempt at fraud or just the to-be-expected leisureliness on the part of the bank is unclear.

The Australian Embassy also warns that tourists coming out from ATMs have been the target of some robberies.

Here are a few tips to prevent ATM card fraud while you are in Cambodia:

Make copies of your ATM card before you leave. This way if you lose it, you’ll have the details and contact number for your bank.

Look at the ATM that you are using carefully — make sure that everything looks right. If anything looks like it may have been added after the fact, for example, if the color of the slot seems to not match the rest of the machine, find another ATM.

Cover the number pad with your hand when you are typing in your pin. I always used to think my friends back home who did this were ninnies, but apparently this really can stop your information from being compromised.

Use ATMs that are well-lit or in central locations. You’re less likely to be the victim of a robbery or fraud with an ATM that is out in the open and harder to tamper with.

Be aware of your surroundings and watch your bag.

And, lest my obsession with safety makes you nervous, let me assure you that Cambodia is probably a lot safer than wherever you are coming from, where they have probably already been pulling this ATM scam for years.

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6 responses so far

6 Responses to “Be careful with your ATM card in Cambodia”

  1. Stefon 28 Nov 2011 at 9:09 pm

    About 700EUR was ripped from my Visa card, about two weeks after returning from Cambodia. I’m quite sure that a restaurant on Pub Street in Siem Reap copied the details to duplicate the card. I only withdrew money once at an ATM and nothing strange happened there. The statement on my card said it was used 2X at the Golden Mall in the capital and Visa refunded me everything immediately.

    Moral of the story: avoid using card on Pub Street and keep a close eye on your statements.

  2. Nickoon 28 Nov 2011 at 10:10 pm

    It’s everywhere in South East Asia, Malaysia, Singapore, Thailand, Vietnam you name it. Not just in Cambodia… Better to withdraw it from the bank if you can…

  3. Lizon 02 Feb 2012 at 7:09 pm

    Today in Siem Reap at an ANZ Royal Bank ATM booth by the Night Market I requested a withdrawal of USD 200. What I got instead was USD 150 but my online banking statement notes USD 200 was withdrawn from my account!!!

    Don’t use this ATM! I will visit the branch first thing in the morning, but this totally sucks!

  4. […] very threatened, you don't know where you are in the city and you're starting to worry that your credit card is not the only thing that's going to get a beating. Three's a crowd at an […]

  5. […] […]

  6. Saikrishna Korion 27 Apr 2014 at 8:36 am

    Phnom Penh ATM it is not only at ATM’s, don’t let your debit card leave your sight. I started seeing VERY strange charges on mine after visiting a restaurant on the Riverside. Take your banks advice and watch where your card is at all times …take it to the cashier instead of allowing the waiter.You won’t be sorry for taking these steps!!

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