Cambodia forum

City Gems
Road 30
Tropieng Sez
Kokchok commune,
Siem Reap Town
In June 2012 whilst visiting thewonders of Angkor Wat, I decided to propose to my girlfriend. She thankfullysaid yes.
As we were in Cambodia we decided tobuy the engagement ring there and then. We eventually found the above shopafter visiting 4 other shops. The ring we bought, price USD 3500.00, wasaccording to the shop staff and owner and proof of authenticity a
genuine diamond.
On returning we got this valued forinsurance purposes. It was then discovered that the 'diamond' was in factzirconia and worthless.
When we contacted City Gems theydenied it was a fake BUT said that they would refund USD 3150 (if it was not afake then why would they agree to a refund ? You decide if they are con artists).
The only way they would refund is ifwe sent the ring back to them. This we were not prepared to do as if theycannot be trusted to sell genuine items they cannot be trusted to say they receivedthe ring.
As we paid by credit card ( CityGems said they would give better discounts if we paid by cash ! Again youdecide if they are con artists ) I contacted my bank who took this up on ourbehalf. After nearly 3 months we were given a full refund.
There are many reputable jewellersin Siem Reap, but this is not one of them.
I have sent the above to manyCambodian tour operators.