Royal Khmer Airlines is not only the airline company that cumulates the highest rate of cancellation, delays and safety issues, of all Asia. It is also a dishonest company that do not hesitate to rip-off its own customers. It sold me two tickets on a flight that did not even fly. They took the money, issued e-tickets for a round trip Seoul to Siem Reap. The return flight just did not fly and they left me without assistance in Siem Reap. And they just turn a deaf ear to my request of refund. For one year I have not been able to get my money back. What to do when you are in a different country and you have paid by credit card?
#1 Guillaume3 has been a member since 30/5/2007. Posts: 1
We are planning a trip to Cambodja and Laos in oct./nov.
I'm affraid that you will never get your money back because as far as I know this company is bankrupt.
The only thing you can do if you did pay in davance is pray that you get what you payed for.
Adjo, the Netherlands
#2 adenerna has been a member since 22/5/2007. Posts: 1
I believe if you pay by credit card and if trader fail to deliver, you can complaint to the card company. You dont need to do a thing. The card company will do the talking. Try that.
#3 acoolll has been a member since 4/9/2007. Posts: 1