I book rooms at Haad Gruad Beach resort at Koh Phangan for 5 days.That is my bad experince in my life. My room was very bad ... tiny even the" superior" with ac. the windows were really easy to open and did not lock securely,interesting bathrooms where you have to stand with one foot in the toilet while you are taking a shower. Didn't have WIFI, and they charged you an arm and a leg to use the internet services.Hotel manager is very rude person and not friendly at all just sits at the computer all day and staff didn't speak thai and no english.extreemly slow service and food poor. The beach is all broken coral and unswimmable unless the tide is high.This hotel is not safe for any traveller.
#1 bagpacker18 has been a member since 5/4/2012. Posts: 1
This is why I do not book my rooms online or in advance... I may call the day before, but I always look at my room first before paying. How much was the room per night if you don't mind me asking?
Maybe you should of checked out trip advisor first?