I'm having great difficulty in booking a double fan room in Shambara Boutique hostel just off Khao San rd, Bangkok.
Our booking is only for Feb 2010. I've phoned them a few times, but each time they put the phone down while I'm speaking. They were quite friendly though.
I've also emailed them about 7 times over the past two weeks, only my 1st email got answered.
So I've gone ahead and booked the room on HostelWorld for the 6th -8th, but now the 1st day, our arrival date, (5th Feb) is not available.
You can also not specify the fan room when doing an online booking, it only has the A/C available.
Now I need to get hold of them, to make sure they book the fan instead of the A/C and make the booking from the 5th instead of the 6th.
Does anyone have advice or an alternative way of contacting them?
How did you get in touch with her??? I'm having the same problem, reservation for Feb/10, can only book online an AC single room, but I would rather have the fan one. On their website they announce the single fan room for 280, but either here on TF and on HostelWorld it says 390.
#3 shadek has been a member since 30/11/2009. Posts: 37
I just kept phoning them cause i was desperate, they seem quite popular and probably get full quickly.
When you phone them on: +66 0282 7968, ask for Niki, the boss. Or ask for her cellphone number. She handles all the bookings. I think this is her number: +66 81839 5170, but double check.
I asked her about the prices that differ, she just quoted me the cheaper one (500B for double fan). I paid the 10% deposit on Hostelworld for 3 (instead of 4) nights, and she said it's fine, she'll reserve the room for 4 nights and she told us the correct balance of the room we have to pay when we get there.
It's a shame they don't have someone who can speak English when you phone their main reception, it would've made things so much easier.