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Louw
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4th December, 2009
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Hi all,
I'm having great difficulty in booking a double fan room in Shambara Boutique hostel just off Khao San rd, Bangkok.
Our booking is only for Feb 2010. I've phoned them a few times, but each time they put the phone down while I'm speaking. They were quite friendly though.
I've also emailed them about 7 times over the past two weeks, only my 1st email got answered.
So I've gone ahead and booked the room on HostelWorld for the 6th -8th, but now the 1st day, our arrival date, (5th Feb) is not available.
You can also not specify the fan room when doing an online booking, it only has the A/C available.
Now I need to get hold of them, to make sure they book the fan instead of the A/C and make the booking from the 5th instead of the 6th.
Does anyone have advice or an alternative way of contacting them?
#1 Posted: 15/12/2009 - 16:58
Louw
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no worries,
Sorted this out. Got hold of the 'boss lady' who knows everything.
#2 Posted: 16/12/2009 - 18:24
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shadek
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Hi Louw,
How did you get in touch with her??? I'm having the same problem, reservation for Feb/10, can only book online an AC single room, but I would rather have the fan one. On their website they announce the single fan room for 280, but either here on TF and on HostelWorld it says 390.
Thanks!
Sani
#3 Posted: 21/12/2009 - 01:42
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Louw
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Hi Sani,
I just kept phoning them cause i was desperate, they seem quite popular and probably get full quickly.
When you phone them on: +66 0282 7968, ask for Niki, the boss. Or ask for her cellphone number. She handles all the bookings. I think this is her number: +66 81839 5170, but double check.
I asked her about the prices that differ, she just quoted me the cheaper one (500B for double fan). I paid the 10% deposit on Hostelworld for 3 (instead of 4) nights, and she said it's fine, she'll reserve the room for 4 nights and she told us the correct balance of the room we have to pay when we get there.
It's a shame they don't have someone who can speak English when you phone their main reception, it would've made things so much easier.
Good luck!
#4 Posted: 21/12/2009 - 09:08