Travel deals forum

Travel insurance should cover any expenses incurred as a result of this sort of thing. (I received payment for a claim once when our flights were cancelled due to extreme bad weather leaving us stranded on a Fiji Island. Yes, there were worse places to be!). They paid out on additional accommodation, food and even ridiculously high hotel internet and phone charges that we had to pay to contact airlines, insurance company, etc.)

What airline, out of curiosity? Air Asia have cancelled some flights recently and there has been discussion here about that. Just wondering if it's the same airline.

You could also try writing a letter of complaint to the company - that sometimes results in additional compensation.

Sounds like you've been flying a Chinese Airline. It's fairly common for them to cancel without any help afterward, especially if you book through an agency and not directly with the airline (eLong, Ctrip) - the tickets are always discounted and usually fully non-refundable/non-insured. When flights get canceled there is usually a stampede trying to rebook and if you're really really lucky they will bring a new airplane . . . but you'll wait 8 hours and probably get a bottle of water for your trouble.

Though China Southern did give us a 100 RMB rebate - you simply had to photocopy every important document given to you since you arrived in China, every document concerning your trip, and then mail a registered envelop to them within 14 days.

Travel insurance helps you out in these cases and it doesn't cost much to get it.

Air France didn't gave me **** back in '99 so I will never fly with them again.
Etihad on the other hand gave me business class tickets to fly so that was a gift from about 4000 € in total . can't complain about that. I'm flying with Etihad for the last 3 years and never had anything better.

What you can do is write a letter to the manager from the airline. that's something that worked out for my parents with Virgin Atlantic.
Still curious what airline you where on. I guess Air china as Casey says.
Sometimes you just have to deal with it.

yousaf is a spammer - only posting to direct traffic to his link. Yes, I've reported it, but Somtam must be busy lying in a hammock somewhere

Avoid bloody Batavia Air in Indonesia at all costs! Went to Makassar airport today only to find out that my flight had been cancelled without any warning whatsoever. Batavia had both my phone no and email address but didn't bother letting me know, just handed me my money back. No alternative flights available today so I miss a ferry connection and have to rethink my whole trip. Good job it wasn't very tightly planned anyway and I have a plan B, C, D, E to fall back on! But it's annoying. If you need to get a domestic flight in Indonesia, Garuda, Srijiwaya, Mandala and Lion Air are the most reliable companies. (And Air Asia but they only have a limited number of routes).