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Air Asia trialling luggage transfers?

  • busylizzy

    Joined Travelfish
    31st December, 2007
    Location New Zealand
    Posts: 2088
    Total reviews: 20
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    I saw a link today to a review someone had made about their recent Air Asia.

    "Perth - KL flight was great. New plane, friendly staff - they even checked our luggage in all the way through to Stansted (this is being trialled now as only 3 hours between flights)"

    http://blog.adioso.com/review-melbourne-to-london-with-airasia-x

    I had a very quick scan on the AA website but couldn't find anything. Does anyone know anything else about this? Is it a trial for the one route only?

    This could be useful info for anyone with multiple Air Asia flights.

    #1 Posted: 1/8/2010 - 06:09

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  • tails101

    Joined Travelfish
    1st April, 2006
    Location United Kingdom
    Posts: 105

    I think they are trialling it for Air Asia X to Air Asia X connections with a view to rolling it out for all Air Asia destinations later...

    It's worth checking out the Air Asia blog as Asran (the CEO of Air Asia X) regularly replies to posts and questions on Air Asia X topics... http://blog.airasia.com/

    Here is what he had to say about the trial... (from http://blog.airasia.com/index.php/bringing-xcalibur-home-taking-delivery-o:

    Our 'transfer connection' service is currently only in pilot trial phase, so we haven't publicised it, and we want to first confirm that everything works well operationally and we can definite the specific service levels.

    The basic idea is its an optional service (for a fee TBD, maybe A$20 one-way), where you identify yourself at check-in in Perth saying you want to check in all the way to London. They tag your bags accordingly, and we will transfer those bags from inbound PER-KUL flight straight to your outbound KUL-STN London flight.

    On arrival, you go straight to the Transfer Desk and not Immigration/Customs clearance. You validate your boarding pass for KUL-STN and then go through security straight into Departure Lounge.

    Presently we're working with airport authorities to finalize this. Will only be available for flights with connections from 90 mins up to 4 hours. International-to-International only.

    Suggest you send an email to airasiax@airasia.com 2 months before your flight date if you haven't heard from us. We should have this finalised and fully roll-out by July 2010.

    #2 Posted: 1/8/2010 - 17:58

  • tails101

    Joined Travelfish
    1st April, 2006
    Location United Kingdom
    Posts: 105

    Oops... Azran, not Asran, sorry!

    #3 Posted: 1/8/2010 - 17:59

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