Flag of Vietnam

Vietnam forum

Vietnam Airlines & Credit Card/Passport Name

  • jojo123

    Joined Travelfish
    15th November, 2010
    Posts: 16

    We have a domestic flight booked with Vietnam Airlines via an agent as part of a bigger tour, and planned to book two more domestic flights with VA ourselves.
    But the online booking system insists that name on credit card match the name entered for the passenger. The passenger name must obviously match the passport.
    My problem is my passport name is in full but on both my credit cards the name is abbreviated eg.

    Passport: Lisa Bart Marge Simpson
    Credit Card: Lisa B M Simpson

    According to (rage inducing) VA booking system these are not acceptable as an exact match. My boyfriend's cards and passport have the same thing so we can't use his either.

    Question: Has anyone got round this successfully eg by just putting the full passport name in the credit card box, or should we give up and get the travel agent to book it?

    #1 Posted: 15/11/2010 - 13:14

  • Advertisement

  • busylizzy

    Joined Travelfish
    31st December, 2007
    Location New Zealand
    Posts: 2155
    Total reviews: 20
    Places visited:
    At least 107

    That's bizarre as I know I booked two tickets last year and my names are slightly different on credit card and passport.

    I would probably fudge the credit card name to match your passport name. If the payment system doesn't accept that (which I would expect), then I would fudge the passport name and get them to sort it out at the airport when you checked in.

    #2 Posted: 15/11/2010 - 15:40

  • 69bertie

    Joined Travelfish
    22nd December, 2009
    Posts: 90

    Posted from within Vietnam.

    As long as you have the credit/debit card with the same number that was inputted for payment, it isn't an issue at check-in. My debit card only has my initials. I flew over the weekend. No problem. All they are really interested in is that you do have the actual card. I actually handed over the wrong card and was simply asked did I have a card with a different number. Oops. As busylizzy says make sure the names match your passport.

    #3 Posted: 15/11/2010 - 23:18

  • owee

    Joined Travelfish
    9th November, 2010
    Location Canada
    Posts: 10

    Posted from within Vietnam.

    The credit card name must alway match the passport name. Do not worry about the credit card refusing it. Just make sure they are entered the same and it will work.


    #4 Posted: 17/11/2010 - 23:30

  • NYTim

    Joined Travelfish
    11th September, 2009
    Posts: 106
    Total reviews: 2

    I booked four domestic flights online with Vietnam Airlines but my credit and passport names are the same; however, not once was I asked to show the card -- go figure.

    #5 Posted: 19/11/2010 - 02:25

  • jojo123

    Joined Travelfish
    15th November, 2010
    Posts: 16

    Thanks Owee and Bertie. I will try again to book this weekend, hopefully with less cursing at the VA website :)

    #6 Posted: 20/11/2010 - 05:39

  • 69bertie

    Joined Travelfish
    22nd December, 2009
    Posts: 90

    Posted from within Vietnam.

    however, not once was I asked to show the card -- go figure.

    They asked for mine last weekend but only on the outgoing leg. 

    #7 Posted: 20/11/2010 - 09:36

Have questions? Jump to our menu of forum quicklinks

Add your reply

Your reply

Check this box if you want to be notified of replies.

Please be familiar with our user guidelines before you post. Thanks!

Businesses planning on plugging their guesthouse / hotel / karaoke bar should read our "Addition guidelines" very carefully.

You need to be logged in to answer an existing post on the Travelfish forums. Please login via the prompts just above and refresh this screen -- before writing your post -- and you'll be in business.

Hotel Deals of the Day
best price guarantee

Possibly related discussions Replies  Views  Latest reply
Never give your credit card number to Royal Khmer Airlines ... By Guillaume3 on 30 May 2007 2 3794 13 Sep 2007
Good PrePaid Card, Credit card or Debit Card (from UK)...? ... By lukusmaca on 28 May 2013 6 6000 19 May 2015
atm card broken, credit card stolen - and now? ... By maria_s on 10 Nov 2009 7 6623 16 Sep 2010
DINERS Credit Card ... By ebsb on 9 Dec 2010 2 3447 10 Dec 2010
Nok Air Credit Card Fraud? ... By itsallaroundyou on 26 Oct 2006 6 3782 29 Oct 2006
Credit card in guesthouse safe? ... By ronin999 on 2 Oct 2009 4 3862 25 Oct 2009
NZers - Why use a credit card in Thailand? ... By danceswithrose on 28 Dec 2010 1 2747 28 Dec 2010
What is a good credit card for travellers? ... By morganmontana on 12 Apr 2006 13 31191 4 Nov 2007
Sending credit card details to hotels ... By meisos on 5 Jan 2010 6 4835 7 Jan 2010
Changi Airport - Cash or Credit Card ... By BrumbyJack on 16 Jan 2013 1 2401 16 Jan 2013