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Tourist police - Danang

  • stiginge

    Joined Travelfish
    10th January, 2007
    Posts: 3

    Posted from within Vietnam.

    I want to complain about a travel agency in Danang and am wondering what the best approach would be. What's the procedure for tourists making complaints in vietnam?

    #1 Posted: 25/12/2008 - 11:22

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  • somtam2000

    admin
    Click here to learn more about somtam2000
    Joined Travelfish
    21st January, 2004
    Location Indonesia
    Posts: 7046
    Total reviews: 24
    Places visited:
    At least 113

    Tourist police would be your best bet, but I wouldn't have high expectations regarding any action. What happened?

    #2 Posted: 26/12/2008 - 07:26

  • stiginge

    Joined Travelfish
    10th January, 2007
    Posts: 3

    Posted from within Vietnam.

    nothing that this forum hasn't heard before now. Don't feel like typing the whole thing up on here because it wouldn't be anything new but I do feel like doing something about these a@##$#@@.

    Travel agents regularly rip tourists off in vn and so it seems there's no way to nail one of 'em.

    #3 Posted: 26/12/2008 - 18:08

  • brucemoon

    Click here to learn more about brucemoon
    Joined Travelfish
    27th December, 2008
    Location Australia
    Posts: 1941
    Total reviews: 6

    Stiginge

    I empathise. As long as there's money, they'll promise anything to get yours.

    Lesson: learn not to trust, get everything in writing, maybe even with money-back guarantee.

    Best advice: get over it, move on, don't let it eat into your thoughts and go enjoy life.

    #4 Posted: 27/12/2008 - 15:40

  • rbrad

    Joined Travelfish
    9th February, 2009
    Posts: 2

    Posted from within Vietnam.

    Just spent two weeks in Vietnam, mostly Hoi An. Whereas I did meet
    a few good people there, I left with the impression that most, in
    relation to non-vietnamese at any rate, think nothing of lying and
    cheating to get an extra dong or two. Re: the reputation for Hoi An
    to be a good place for having clothes and shoes made, I tried and
    had more ill luck than good even though I tried being selective as
    to the shops I entrusted with my orders. I left Vietnam saying
    'forget it' and will definitely not be back.

    #5 Posted: 25/2/2009 - 22:04

  • brucemoon

    Click here to learn more about brucemoon
    Joined Travelfish
    27th December, 2008
    Location Australia
    Posts: 1941
    Total reviews: 6

    rbrad

    Yep, it's not a nice feeling - being ripped off, that is.

    But, the 'feeling' is because we compare our expectations to that which is actually delivered.

    Perhaps the best way to 'deal' with the issue is to liken travel in VN to gambling.

    As for gambling, the proviso is "if you can't afford to lose the money, don't gamble".

    So, the analogy for VN is "if losing the money won't help your holiday, don't do it".

    cheers

    #6 Posted: 26/2/2009 - 04:51

  • rbrad

    Joined Travelfish
    9th February, 2009
    Posts: 2

    Posted from within Vietnam.

    traveling anywhere is a gamble. it's the quality of the experience,
    win or lose, that is the deciding factor.

    #7 Posted: 26/2/2009 - 07:38

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