effie
newbie
Posts: 1

#1 Posted: 11/5/2007 - 13:37


On a friends recommendation we stayed at the win hotel and was not disappointed. We stayed in two rooms, one US$20 per night and the other US$30 and each was excellent and very clean. The extra touches to the rooms made it stand out from the other guesthouses and hotels we stayed at during our 10 weeks in south-east asia.

The service provided by the manager (can't remember his name) was unbelievable. Before arriving in Hanoi he helped us book a day trip around Hanoi and tour to Halong Bay. Both were excellent and compared to stories from other travellerss the tours were both cheaper and of a better standard than other companies. The manager even recommended cheaper tours which he thought were better value than the more expensive ones.

The most amazing part of his services was as follows - we had asked one of his staff members to book us a Vietnam Airlines flight from Saigon/HSMC to Bangkok. Although we were happy with the price, he recommended that we change to Thai Airlines and offered to cancel the other flight and arrange it all for us - all in order to save us US$5 each. He was not pushy at all and was only trying to save us some money.

We loved the Win Hotel - it was by far the best place we stayed during our 10 weeks in South-east Asia