Warmly decorated and central
Au Coeur — or The Heart — certainly captures the location of this new hotel on Hang Be street as it’s about as central as you can get to the Old Quarter tourist hub, but does it have one? With comfortable rooms from $40, we think so.
Rooms at Au Coeur d’Hanoi Hotel are on the small side but very warmly decorated and comfortable, some with seating as well as beds. Choose from five different room styles, from standard through to the suite. As the price rises, the rooms — and the windows — get bigger. You have to get to level four in the room classification scale — deluxe — before you get a view of the street, but who sits looking out of the window at what’s going on below when you could be out there enjoying it? Some rooms have the interesting feature of a window between the bedroom and the bathroom — with blinds — so you can turn on the bathroom light and pretend it’s the great outdoors.
All rooms are equipped with what has now become standard for new hotels — a flat screen TV — as well as a minibar, safe and tea- and coffee-making facilities. Little extras, like an alarm clock and bathrobe, good quality fixtures and furnishings, and interesting artwork and decor, suggest that a lot of thought has gone into fitting out both the rooms and the communal areas.
Note that although standard rooms are adequate, they don’t have walk-in showers nor working desks so upgrade if you have the budget.
A buffet breakfast is taken in the inviting restaurant on the ground floor — the bottles of wine on the walls make it inviting enough for us — which is also open for lunch and dinner, or take advantage of 24-hour room service.
The receptionist who showed us around was very welcoming indeed, and other staff greeted us warmly. We hear that service is very good overall and well believe that.
Rack rates make this a less than good value place to stay, but walk-in rates and online offers are very enticing. For the location, quality of accommodation and service, Au Coeur is an excellent option in the area if you can get a good price. We were quoted $40/$45 for a single/double standard, through to $60/65 for a deluxe single/double.
If it’s out of your budget or fully booked but you like the area, you’ll be pleased to hear the nearby options are wide-ranging. Check out Cozy Hotel 2, a few doors down, or the less cosy but good value Rising Dragon over the road.
By Sarah Turner
Last updated on 3rd February, 2016.