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Laos forum

Laos Airlines

Posted by chewbaca on 14/12/2006 at 12:32

Hi,

First off, thanks so much for this board! I've gotten so much info. here it's really been amazing.

I am trying to fly from Siem Reap to Luang Prabang. I have made two reservations and directly e-mailed Laos Airlines to ask about the reservations and not received any information.

What's up? How do I make a reservation and get the tickets? There's no airline offices anywhere nearby. What should I do?

Thanks.

#1 chewbaca has been a member since 12/11/2006. Posts: 9

Posted by somtam2000 on 14/12/2006 at 23:27 admin

Hi Chewbaca,

Glad to hear you're finding the site helpful.

What website did you use to contact Lao Airlines? One is the official site, but the other is a travel agent in Paris...

#2 somtam2000 has been a member since 21/1/2004. Location: Indonesia. Posts: 7,565
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Posted by chewbaca on 15/12/2006 at 09:36

I used http://www.laos-airlines.com/ . Is there another site?

#3 chewbaca has been a member since 12/11/2006. Posts: 9

Posted by amz155 on 15/12/2006 at 09:56

The official site is http://www.laoairlines.com/

Is the Paris based site legit? Can flights be booked through them instead? Has anyone does this successfully?

#4 amz155 has been a member since 30/8/2006. Posts: 111

Posted by chewbaca on 15/12/2006 at 12:15

This site (http://www.laoairlines.com/) doesn't have a place to make reservations or pay by credit card as far as I can tell. It also has the same contact as info. as I have used previously.

I called the Bangkok office this morning and had a women there told me that they will e-mail us with confirmation.

I arrive in Hanoi on the 13th and can pay at the office at the Hanoi airport but the flight is on the 5th of February so I am concerned that it will sell out and they won't honor my reservation.

#5 chewbaca has been a member since 12/11/2006. Posts: 9

Posted by somtam2000 on 16/12/2006 at 14:21 admin

amz155,

The Paris site is just a travel agent -- they've picked up a few domain names that sound like offical airline sites and dress them up as an official site, but they're just another travel agent.

I remember reading a few complaints about them in the past, though haven't seen any in the last year or so...

Chewbaca, I think if you have an email confirmation with them they'll honour it.

#6 somtam2000 has been a member since 21/1/2004. Location: Indonesia. Posts: 7,565
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Posted by KPTham1 on 21/12/2006 at 23:32

Hie,Chewbaca
I have no problem contacting Laos airlines for my internet ticket purchase VTE/LPQ/CHGX. They were quite prompt in response. But the site I used was: www.laos-airlines.com

and in case you are interested try this email for your reservation :

rbkk01@laos-airlines.com

The cntact person is Ms. Oratai Dee-ai . She is very nice and helpful and even made special arrangement for me to collect the tickets at no extra charge!

Hope this infor is of help to you.

#7 KPTham1 has been a member since 26/9/2006. Posts: 52

Posted by chewbaca on 24/12/2006 at 09:01

Thanks for the help. I also got in touch with Ms.Siriporn Junseangthong at RBKK03@laos-airlines.com. Can't tell you how I got to this point but my reservation has been made and I am all set for my trip to Laos.

Thanks everyone.

#8 chewbaca has been a member since 12/11/2006. Posts: 9


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