Photo: Almost Maldivian at Ao Noi, Ko Kut.

Thailand forum

Nok Air Credit Card Fraud?

Posted by itsallaroundyou on 26/10/2006 at 22:56

I recently tried to but tickets through Nok Air, but was denied because my credit card is not from Thailand (I'm in the US). So I emailed and they are now asking me to send (via email or otherwise) copies of my credit card, driver's licence, and contact info. Most companies won't ask for this info unless you speak to them in person, but is this normal for Thai companies?

Has anyone else had this problem and successfully bought tickets through Nok Air.

Thanks in advance

#1 itsallaroundyou has been a member since 25/10/2006. Posts: 15

Posted by EmjayReet on 27/10/2006 at 06:27

To apparently stop fraud they do not take overseas credit cards. I ended up going with another airline because of this. There is no way I would be sending copies of my credit card through on a fax machine... more fraud could occur with that then a proper secured website payment system! Either phone them and do it over the phone or go with another company. We ended up getting a cheaper flight with Fly 12 Go.

#2 EmjayReet has been a member since 4/7/2006. Location: Australia. Posts: 156
 Website 


Posted by somtam2000 on 27/10/2006 at 08:41 admin

It's not normal for Thai companies but it is unfortunately normal for Nok Air -- then been babbling about accepting International credit cards for ages now, but still are yet to get around to it -- frustrating I know.

I'd leab towards Emjay's solution and looking into another airline.

#3 somtam2000 has been a member since 21/1/2004. Location: Indonesia. Posts: 7,565
 Where has somtam2000 been?   Website   Twitter   Facebook    Flickr    Google+   Instagram   Pinterest 

Posted by itsallaroundyou on 27/10/2006 at 23:26

Thank you Emjay and Somtam for your input and advice. Is there somewhere I can find a list of which airlines fly into Trang from Bangkok? (I checked all the ones listed on this site). It seems like Nok Air is my only choice.

#4 itsallaroundyou has been a member since 25/10/2006. Posts: 15

Posted by somtam2000 on 28/10/2006 at 04:58 admin

Hmmm I thought THAI flew that as well... they must have offloaded it to Nok Air -- looks like Nok Air is the only one flying there.

Another option would be to fly to Krabi which is a couple of hours by bus from Trang (Airasia and Orient Thai fly to Krabi)...

Or there's always an overnight train to Trang!

#5 somtam2000 has been a member since 21/1/2004. Location: Indonesia. Posts: 7,565
 Where has somtam2000 been?   Website   Twitter   Facebook    Flickr    Google+   Instagram   Pinterest 

Posted by EmjayReet on 28/10/2006 at 08:20

I was in the same position... was meant to fly from Trang as we were looking at staying at Ko Ngai. We have changed to Ko Lanta so have changed our flight to Krabi on Air Asia. Fly 12go do Krabi now (wish I had waited to book them).

Otherwise phone Nok Air.. they take the credit card over the phone I think... and they are usually pretty quick to answer the phone so it shouldnt cost too much to phone. Buy one of those overseas phone cards - they are really cheap to phone overseas with.

#6 EmjayReet has been a member since 4/7/2006. Location: Australia. Posts: 156
 Website 

Posted by itsallaroundyou on 29/10/2006 at 10:56

Thanks again for your input. I did find that all the airlines that used to fly to Trang don't anymore (with the exception of Nok Air).

My solution: I found out that my credit card company offers a way to make a "fake" temporary card (that's linked to my real account) for buying when you suspect security might be an issue. It lets you set the credit limit and when the account expires, so you can limit any potentially fraudulent activity. Its called Shop Safe and the card is from Bank of America, for anyone interested in looking into it.

Cheers

#7 itsallaroundyou has been a member since 25/10/2006. Posts: 15


Please login to add a reply

You need to be a Travelfish member to be able to add a reply to this post. Please use the button below to log in. After logging in you'll be returned to this page automatically to add your post. Not a member? Join up here.