I have an unlocked HTC Desire, and in Malaysia I purchased a SIM for it, with 3G internet access.
Well, the internet stopped working the next day, and when I went to get it fixed I was told that the phone is not compatible with their network because I got it in a different country. So I have to get a different phone (the phone calls work fine)
Does this mean that I have to buy a new phone in each country?
So if spend a couple hundred dollars buying a new phone here in Malaysia, it won't work when I get to Thailand and buy a new SIM, and I'll have to spend another couple hundred? This is ridiculous, I thought the system worked better than this.
#1 thegreyblur has been a member since 6/7/2012. Posts: 1
No, that's not correct. First, if your phone is unlocked it's strange that it's not picking up the network. Try a new SIM before you do anything as I'm guessing the problem is with the SIM. Sometimes my phone stops picking up the 3G network in Thailand and I just turn it off and on again, which usually works. But once it stopped working altogether because the SIM was screwed up so I had to buy a new SIM.
If it still doesn't work and you buy a new phone, it should work with any SIM anywhere. You definitely don't need a different phone for every country. As long as it's unlocked, a phone is a phone.
Is your phone from North America? AFAIK, the HTC desire is a quad-band phone so you can use voice and SMS worldwide. The problem might be that the North American version of the HTC desire uses different frequencies for 3G access. Worldwide the standard is 900 and 2100 MHz (HSDPA 900/2100) but North American 3G networks use 850 and 1900 MHz (HSDPA 850/1900).
As dluek suggests, restart your phone and try again. Next, borrow someone's phone and test your Sim card in their phone, and their Simcard in your phone. That'll give you some idea of where the problem lies.
I have an unlocked HTC Sensation and have used it in a number of Countries without issue just with a 3g prepaid sim.
#6 Duxnuts has been a member since 1/7/2013. Posts: 10