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Vietnam forum

booking flights with Vietnam Airlines

Posted by Sarah2301 on 30/10/2008 at 04:43

Hello, I plan to fly from Luang Prabang to Hanoi on Weds 10 December and one of the options is Vietnam Airlines. I looked on their website but seems they do not have an online booking facility. Does anyone know which agents websites are authorised to sell their tickets that the airline will honour? (I am in UK).

#1 Sarah2301 has been a member since 4/8/2008. Posts: 7

Posted by Sarah2301 on 30/10/2008 at 05:03

Further to this I have found a website called which says it can book my flight - has anyone used this website?

#2 Sarah2301 has been a member since 4/8/2008. Posts: 7

Posted by somtam2000 on 30/10/2008 at 14:28 admin

I've not heard of the website you mention, but as far as Luang Prabang to Hanoi is concerned, Vietnam Airlines tickets are always more expensive when bought overseas, so if you can, you're better off to buy the ticket in Laos. If that's not possible, a good starting point would be the Vietnam Airlines office in the UK. Their contact details are:

Vietnam Airlines
7 Lower Grosvenor Place, London SW1WOEN, United Kingdom
Tel : 44 - 0 -20 3263 2062
Fax : 44 - 0 -20 3263 2064

#3 somtam2000 has been a member since 21/1/2004. Location: Indonesia. Posts: 7,576
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Posted by daflj on 30/10/2008 at 16:04

Hi Somtam
is it easy to book VA tickets while in Vietnam? Will any travel agent be able to do it, or will I need to search out specific VA offices?

I want to fly to Phu Quoc from HCMC and buying tickets over here would cost £100 one way so I was planning on waiting til I got out there.

#4 daflj has been a member since 28/8/2008. Posts: 32

Posted by Sarah2301 on 30/10/2008 at 18:33

Thanks Somtam,
How much % cheaper do you think the flights will be if bought in Laos - a lot or just a bit?
Where in Laos would I have to go to buy the tickets (in Vientiane or Luang Prabang) and would they speak English?
How many days in advance would you recommend booking to be sure of getting on the exact flight I want?
We have only 6 days in Laos so not sure if I will have time to go ticket-hunting there or not.

Another option is I will be in HCMC a couple of weeks earlier - where there could I book the tickets?

If it is going to take half a day seeking out airline offices, queuing, trying to translate things etc then I think I'd rather book before I leave the UK. But if it is easy and quick to book there and a lot cheaper I will wait. What do you think?

I tried to call the Vietnam Airlines London office btw but could not get through, I'll try again later.

PS I also now realised the flight I want is code share Vietnam and Lao airlines, and I can book on the Lao airlines website (have booked on that before) if I can get it to work - it crashes a lot but may get there if I keep trying!

#5 Sarah2301 has been a member since 4/8/2008. Posts: 7

Posted by namaste970 on 31/10/2008 at 11:15

Posted from within Vietnam.

It seems to be cheapest to book your flights when you're in the country. I booked my flight from Luang Prabang to Hanoi the evening before at a good price. I was quoted $243 for that flight in Bangkok and paid $150 in LP (if I were a little more flexible it would have been cheaper). In LP I was quoted $139 to fly from Hanoi to Hue, but found a flight for $50 on VA. There are travel agents on every corner and most speak English. Very quick and easy to book once there. Much easier and cheaper than doing it from the UK.

#6 namaste970 has been a member since 18/12/2005. Posts: 8

Posted by KPTham1 on 3/11/2008 at 00:46

Hie, Sarah2301,
If you fly into Vientiane, you can get your ticket from Laos Airline office either at the International or Domestic Building. If the Laos Air flights are full, then just walk over to the travel agent near to the Laos Air office to buy your Vietnam Air ticket. Laos Air is cheaper but sometimes they share flight if Laos Air cancel their flight.
Don't worry, they will understand you but you need to speak slowly and it would be helpful if you can write down the details on a paper for them. The last time I was there in Oct, I got my LP/Hanoi ticket at the VTE airport within 1 hour for Vietnam Air .

#7 KPTham1 has been a member since 26/9/2006. Posts: 52

Posted by MMcI on 19/11/2008 at 18:52

Posted from within Vietnam.

You need to be careful about leaving bookings until you reach Viet Nam if you are intending to travel around Tet (new year). Tet falls on January 26th in 2009 and already flights into VN and around the country are pretty fully booked for January. Other forms of travel are also fully congested in the fortnight around Tet as most Vietnamese go to their home town or village during this time.

It can also be difficult to get much service in hotels or to find many restaurants operating at their usual levels as the staff are all away.

#8 MMcI has been a member since 25/10/2008. Posts: 5

Posted by houska on 20/11/2008 at 04:38

Am stuck in similar situation, appreciate advice.
Arriving in HCMC Dec 30, need to book flight Jan 1 to Hue and then a few days later to Hanoi.

The North American Vietnam airways agent will only issue full-fare economy tickets, which cost about double what I gather the discount fare is available locally.

Would this solution work? Is there a reputable Vientam-based travel agency that someone knows of that could issue the tickets at discount fare, that I could communicate with by email and/or phone? I understand discount fare means issued in VN, not only for residents in VN, so this should not be against the rules.

#9 houska has been a member since 20/11/2008. Posts: 8

Posted by somtam2000 on 20/11/2008 at 09:25 admin

Hi houska,

Have you looked into Jetstar? They can be booked online and fly the legs you're chasing.

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Posted by MMcI on 20/11/2008 at 10:54

Posted from within Vietnam.

It's very difficult to tell exactly what is happening with Vietnam Airlines as no flight to or from Hue are showing for January or February. I am flying to Hanoi from Hue later today and booked weeks ago. Very few flights were shown on the website but when I went into a local office I found it quite easy.

But I agree with SomTam - try Jetstar.

#11 MMcI has been a member since 25/10/2008. Posts: 5

Posted by KPTham1 on 21/11/2008 at 04:18

Hi houska,
Yes, Jetstar flies the HCMC?HUE sector but not HUE/Hanoi but does fly Danang/Hanoi. I just purchased tickets for HCMC/Hue and Danang/Hanoi for travel between 23 Dec and 26 Dec for about us$30 a pax each sector all in. I must say it is a good deal. Check it out please.

#12 KPTham1 has been a member since 26/9/2006. Posts: 52

Posted by houska on 21/11/2008 at 09:30

Thanks for the Jetstar Pacific trip. Have booked with them for the 1st flight. The timing of 2nd leg from Danang is not too convenient, will leave until we get to Vietnam and try the VN flight. Since we then have time on the ground, willing to wait on that one.

#13 houska has been a member since 20/11/2008. Posts: 8

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