I was just wondering if anyone has had any experience with the postal service in Vietnam. I'm planning on shipping some items back to Europe when I get to Hoi An, but I'm a bit unsure whether the service is reliable or not.
Also, does anyone know what would be the expected delivery time ?
#1 Remedy has been a member since 25/7/2009. Posts: 31
It's quite good. Shipping overseas usually means seamail - not exactly speedy! I had some figurines shipped from Hoi An to the USA in March and they took 4 months to arrive. If I had to do it over again, I believe I'd carry them with me. Fedex or DHL is another option - naturally much more $$$$$.
I've used the postal system in Vietnam a lot and have never lost anything, although a few times things have been held up in customs in Australia. To Australia it takes from 6 weeks to 3 months seamail but I have had things arrive in less than a week airmail.
The post office will pack things for you and insurance is cheap, giving you a number that means you can ring your local post office and find out where your parcel is.
Hoi An post office has staff very experienced at packing even quite fragile things.
#3 violets has been a member since 6/7/2009. Posts: 151
That sounds good. Thanks for all the input.
#4 Remedy has been a member since 25/7/2009. Posts: 31
Unfortunately for customers about 3 years ago the Post Office decided to privatize "EMS" courier service and overnight they doubled their rates making them equal in some cases with FedEx, UPS, etc.! This effectively killed off the tourist buying sprees coupled with relatively low cost to ship thru Post Office overseas.
Whatever is done in VN always, always hold someone responsible and sign for delivery! by this I mean always use ONLY registered mail, courier (requiring signature by receiver), etc. Even sending mail to VN the same methods MUST be used; if not posted correctly posted items never reach their destination and somehow disappear in transit! If you get signatures and make people responsible generally they will be responsible and your posted items will be delivered.
#5 Pablot has been a member since 4/5/2009. Posts: 102
Motodop is right. Be very careful. I have had packages inbound to me get lost in the system and disappear. If you are sending a lot of stuff, merchants in Hoi An can arrange to sea freight it to you -- of course, you'll have to wrestle it thru customs at home. David in Hanoi