We stayed at the Ritz for three days. The staff was excellent, very helpful with arranging tours, calling taxi's and giving general advise.
No hard sells on tours. We took the overnight train to Sapa and back. (a tour we booked on the net not through the hotel) Eventhough we hadnt booked the Ritz for our return trip to Hanoi the staff invited us back to shower and have breakfast.
We arrived at 5am, the door was locked but after one knock a staff member arrived opened up, gave us a room key free of charge. We showered used the room for one or two hours and stayed for breakfast, the meal is all we paid for in exchange for use of the room.
Staff called a taxi for us to head to the Airport. The Ritz is across the street from Hoan Kiem Lake and close to Water Puppets, market and other attractions in Hanoi.
We absolutely recommend it.
I do agree! I stayed at The Ritz Hotel last month, the room is clean, private bathroom and the breakfast is ok. The rate is reasonable, only $30 per night when i booked via hotels-in-vietnam.com They also arranged a private car to pick me up when i arrived in Hanoi at 11pm.
The hotel is right to the lake, only 1minute to get the most beautiful lake in Hanoi, i took many favourite photos there.
a really want to back to Hanoi traveller!
#2 MissJanie has been a member since 10/6/2009. Posts: 7